FAQ

How much is return shipping for your modification services?

Return shipping is calculated and charged upfront at checkout for a convenient way to just pay once and ship your console. This applies to international customers as well.

I just paid for one of your services, where do I ship my console?

Before shipping your console please include your order number in the package and pack your console well to ensure it arrives undamaged while in transit. We will not be held responsible for your console if its damaged during transit. When we receive your console we will test it to ensure it's full working condition before starting work on it. If we find there are any issues with your console we will contact you.

Ship your console only (no cables or controllers) to

Powr Up Gaming
4501 New Bern Ave STE 130 - #280
Raleigh, NC 27610

I want a mod service that's not listed on your website

If you require a service that isn't listed please contact me via the contact page for a quote

Do you ship worldwide?

We ship worldwide. International shipping is calculated at checkout and will vary in price based on location, size and weight of package.

When will I receive my order?

Our typical turn around time is 10-15 business days, not including weekends and holidays. Please be aware that this turn around time isn’t concrete and could extend longer due to our workload and/or other factors outside of our control such as shipment/delivery delays for inventory.